1. What is your Minimum Order Quantity (MOQ)?
Our MOQ depends on the product:
Nutmeg Whole: 10 tons | SS: 5tons | BWP: 1.5 tons
Mace: 100 kg
Avocado: 500 kg (for fresh shipment)
Ginger: 10 tons
Let us know your needs — we can be flexible for first-time buyers or samples.
2. Can I request product samples before placing a large order?
Yes, we offer paid samples (product + shipping cost).
This helps you evaluate quality before committing to a full shipment.
3. What export documents do you provide?
We include all standard export documents:
Commercial Invoice
Packing List
Phytosanitary Certificate
Certificate of Origin
Bill of Lading (BL)
Other documents as requested (e.g. lab test, fumigation)
4. Do you provide third-party quality inspection?
Yes, we can coordinate with trusted independent labs or inspection bodies (SGS, Intertek, etc)
based on your request. We also conduct internal quality control at each stage.
5. Which countries are your main export destination?
Whether you're in Europe, Asia, the Middle East, or the Americas, we welcome new partnerships
from all over the world.
6. How long does delivery usually take?
Delivery timeline depends on the product and destination.
Example:
Nutmeg (FOB Tanjung Perak): 2–3 weeks preparation + sea freight
Ginger (FOB Belawan): 2–3 weeks preparation + sea freight
Avocado (air freight to Asia): 3–5 days after harvest
We’ll confirm estimated time when quoting.
7. Do you offer private labeling or custom packaging?
Yes, for certain volumes and depending on the product, we can support private labeling or branded packaging.
Contact us to discuss your needs.
